Lean IT Foundation (Campanha de Verão)

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OFERTA DO EXAME DE CERTIFICAÇÃO.

Apresentação

IT organizations are constantly seeking new ways to improve customer satisfaction, service quality and value for the business. Lean IT is applied to transform your IT organization to a customer-focused, efficient and transparent IT organization that can deliver sustainable results to the business.

The Lean IT Foundation training covers all elements to introduce you to Lean IT. After completion of the training, you will be able to participate effectively in a Lean IT transformation program.

This course is delivered using an exciting case study designed to further enhance the candidates understanding of Lean IT.

Upon successfully achieving the Lean IT Foundation certificate, the student will be recognized with 2 credits in the Lean IT qualification scheme.

Certification: The exam is closed book with fifty (50) multiple choice questions. The pass score is 50% (25 out of 50 questions). The exam lasts 60 minutes.

Destinatários

Business Management, IT /IS Auditors, Internal Auditors, Information Security and IT Practitioners.

Objetivos

  • Analyze customer value and translate the voice of the customer to processes
  • Understand Lean concepts as customer value, value streams, flow, pull, perfection
  • Diagnose and improve processes with value stream mapping
  • Problem solving with the Kaizen approach
  • Work with the DMAIC improvement cycle
  • Designate improvement activities that improve process results
  • Understand what behaviors & attitudes are essential within Lean organizations
  • Prepare the student to take the Lean IT Foundation Certification exam

Pré-requisitos

No mandatory prerequisites although some experience in IT or related fields is recommended.

Inscreva-se

Lean IT Foundation (Campanha de Verão)

  • Nº Horas
    14h
  • Preço
    890€